Aero Latam

Mayair, the company that leads the Mexican southeast

Aero-Latam spoke with the president of Mayair, Pablo González Ulloa, who told us how they are returning to fly, what measures they are taking and why the Dornier 228 is a fundamental aircraft for their market.


By Florencia Lucero Heguy


Mayair was founded in 1994 as a charter company. In 2009 it was positioned itself on the Cancun-Cozumel air bridge, with six daily flights on Dornier 228 aircraft that have a capacity for 19 passengers. It was then that the company began working together with Grupo Lomas Travel, a destination manager interested in providing the best experiences to those who visit Cancun and the Maya Riviera since 1981.

The company’s fleet is made up of four Dornier 228, three Fokker 50, a Cessna 206 and a 402. Currently, its routes are Cancun-Cozumel and Cancun-Mérida daily and Villahermosa-Mérida and Cancun-Chetumal from Monday to Saturday.

For this year, the Villahermosa-Salina Cruz, Villahermosa-Veracruz, Veracruz-Poza Rica, Villahermosa-Tuxtla Gutiérrez, Toluca-Acapulco, Toluca-Bajío, Toluca-Morelia, Bajío-Monterrey and Morelia-Guadalajara routes were scheduled.

The airline, chaired by Pablo González Ulloa, is the most important in Quintana Roo state and the one that leads the flights from the Mexican southeast. “With the Dornier we do short flights, lasting an hour on average, and the Cancun-Cozumel air bridge, three times a day in each direction,” said the director of the company, adding that “charter flights are also made, starting, generally, from Cancun to destinations like Chichen-Itza and Palenque”. González Ulloa explained that the Dornier is “a resistant, reliable machine, comfortable for the passengers and with an accessible operational cost”. He also expressed the opinion that “the main advantage of the Dornier 228 is its size, which allows us to operate from the General Aviation terminal of the Cancun International Airport, which is very comfortable and accessible for our passengers”.



Covid-19 Times

“We decided to suspend commercial flight operations on March 20, due to the disembarkation in Cozumel of hundreds of passengers from two cruise ships, infected with Covid-19,” said González Ulloa and added: “our operation being so small and our niche market so specific, we considered all possible options and our decision was made to protect our passengers, our crews and ground personnel and not to help spread the infection”.

On the other hand, the president of Mayair, said that during the pandemic “we have been in constant contact with the local authorities in the States of Yucatán and Quintana Roo. We even joined the Health Certification program of the Government of Yucatan, even without being obliged by law to do so and explained that “we have been in constant contact with the Federal Civil Aviation Agency, especially to keep different certifications and regulations in force”.

Currently, they are about to resume flights. “We have been monitoring the passenger demand on our routes and it is still very low. However, it is already approaching levels at which the operation is sustainable”, highlighted González Ulloa and explained: “we have created a series of internal hygiene and cleanliness rules, both for our personnel, as well as for the aircraft and facilities. As for passengers, each person will be given a protection kit that includes face masks and some other personal protection items”.

Finally, González Ulloa, said: “in general we are implementing new business approaches, to have all our idle assets now participating in productive activities, in order to mitigate the pressure from the company to subsist only on ticket sales”.